Frequently Asked Questions
Everything you need to know about our premium replacement hardware.
How do I measure the hole-to-hole distance for a bail handle?
To ensure a perfect fit, measure from the center of one screw hole to the center of the other. This measurement, known as the 'boring' or 'center-to-center' distance, is critical for selecting the correct replacement.
What materials are your replacement handles made from?
Our handles are crafted from high-quality solid brass, zinc alloy, and wrought iron. Each product page specifies the material and finish, such as antique bronze, polished chrome, or satin nickel.
Do you include mounting screws with the handles?
Yes, every bail handle comes with standard 1-inch mounting screws. If your furniture has extra-thick drawers, please contact us and we can provide longer screws upon request.
How long does shipping take within the United States?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, though expedited options are available at checkout.
Can I return the hardware if it doesn't fit my furniture?
We offer a 30-day return policy on all unused hardware. Simply ensure the handles are in their original packaging and contact our support team to initiate a return or exchange.
Do you offer bulk discounts for restoration projects?
Yes, we offer tiered pricing for contractors, antique restorers, and large DIY projects. Please reach out to our sales team for a custom quote on orders of 50 units or more.