Returns & Exchanges
At Replacement Bail Handles, we want to ensure your furniture restoration project is a success. If your hardware doesn't fit or meet your expectations, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the specific handle measurements to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully wrap each bail handle and mounting post in their original protective packaging to prevent scratches or finish damage during transit.
Ship the Hardware
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, ensuring you keep your tracking receipt.
Inspection and Refund
Once our quality control team verifies the hardware is in its original condition, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing